What to Expect When You Arrive
We know that stepping into a new space, especially for therapy, can come with all kinds of feelings.
If you're someone who likes to know what to expect ahead of time, you're not alone.
Having clear info can help ease some of the tension and make your first visit feel a little more grounded.
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Here’s everything you’ll need to know to arrive with ease:
Location:
Our office is located in Charlotte’s South Park neighborhood:
6302 Fairview Road, Suite 310, Charlotte, NC 28210
The office is located in the Fairview 1 building.
Accessibility:
The building is ADA accessible, and there’s plenty of covered parking available on site.
Need support or have a question?:
We’re here to help. You can reach us at 765-343-6166 if anything comes up before your appointment.
Come as you are. There’s no “right” way to show up. We’re just glad you’re here.
Parking & Finding the Office
When you arrive, you have a couple of easy parking options:
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You’re welcome to park in the visitor spots near the roundabout out front, or head to the parking garage behind the building. Again, the office is located in the Fairview 1 building.
Pro tip: The 3rd floor of the garage is the most direct route.
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From the garage, you can walk straight into the building; no elevator or stairs needed.
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From the visitor spots out from, you'll enter the lobby and use the elevators to go to the 3rd floor.
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Once inside on the 3rd floor, head down the hallway, a left turn from both the elevator or from the parking garage entrance.
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The office is at the end of the hallway on the left, behind a large frosted glass door.
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You’ll see a sign that still reads: Suite 310: Deeper Roots Therapy (We’re in the process of updating the signage, you’re in the right place.)
If you’re ever unsure, please don’t hesitate to call us: 765-343-6166 and we’ll walk you through it.
Waiting Area
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Come on in and make yourself comfortable in the waiting area, no need to check in or announce yourself.
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Your clinician will come meet you right at your scheduled time.
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Take a breath. You’re here now. You made it.
We’re glad you’re with us!
Your Space, Your Session
Sessions take place in a cozy, private room (yes, the one pictured!) designed to help you feel safe and at ease.
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You’re welcome to make the space your own or bring comfort items from home as needed.
We have fidget tools, blankets, soft lighting, calming sounds, and other sensory supports available.
Just let us know what would help you settle in. Your comfort matters here. There’s no need to tough it out.